Commercial and Workplace Mediation | Workplace Dispute Resolution and Conflict Management :: The Resolution Centre
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Commercial and Workplace Mediation | Workplace Dispute Resolution and Conflict Management :: The Resolution Centre Commercial and Workplace Mediation | Workplace Dispute Resolution and Conflict Management :: The Resolution Centre

Our Business Vision - Commercial and Workplace Mediation | Workplace Dispute Resolution and Conflict Management :: The Resolution Centre
To be the leading workplace and commercial alternative dispute resolution practitioners, assisting Australian businesses and people save time and money in preventing and resolving conflict.

  Click here for a complete overview of how The Resolution Centre can help you

MANAGING WORKPLACE EEO AND PREVENTING BULLYING AND HARASSMENT
Managers understanding legislative frameworks and obligations and techniques for practical adherence

Course Outline
A 1.5 hour session in which participants will explore and gain an understanding of the following:

  • Understand the obligations of supervisors and managers in managing workplace behavioural policies
  • Correctly identify cases for either formal or informal resolution of workplace issues
  • Develop methods of addressing negative patterns of behaviour
  • Identify common systemic reasons for negative behaviour and team issues
  • Develop an understanding of the workplace cultural web and priorities for address

This course has been specifically designed for Managers and Supervisors who have attended the ‘Good Working Relationships – Policy and Compliance’ program as well as informed Managers and HR Practitioners seeking advanced tools for managing and preventing workplace issues.

If you are looking to register as an individual, The Resolution Centre holds publicly scheduled sessions.

Venue & Dates:

Brisbane | Sydney | Melbourne | Adelaide

Brisbane
Date Time(s)
Friday 19 February 2010 1.30pm- 3.00pm
Friday 30 July 2010 1.30pm- 3.00pm

Sydney
Date Time(s)
Friday 5 March 2010 1.30pm- 3.00pm
Friday 13 August 2010 1.30pm- 3.00pm

Melbourne
Date Time(s)
Friday 19 March 2010 1.30pm- 3.00pm
Friday 27 August 2010 1.30pm- 3.00pm

Adelaide
Date Time(s)
Friday 16 April 2010 1.30pm- 3.00pm
Friday 10 September 2010 1.30pm- 3.00pm


Click here to download a registration form

(Please Note: A publicly scheduled course requires at least 10 participants to proceed. If there are any changes you will be notified immediately.)

For groups of 10 or more staff from your organisation, we will deliver a tailored program on or off site.

Please contact us to discuss how The Resolution Centre can tailor a program for your organisation.

Qualification Attained: Certificate of Attendance

Cost: $240.00 plus GST per person

(Please Note: For a private tailored program with less than or greater than ten (10) participants - please contact us for pricing).

Cancellation Policy for a publicly scheduled course: Participants who have registered to attend a publicly scheduled training session are able to transfer their registration to another person within their Company up until 48 hours prior to the commencement of their scheduled attendance. Please note that no refunds are applicable to our training services.

Cancellation Policy for a tailored program: Within 7 days of booking a training program, a 50% deposit is required. An early cancellation would attract a fee equivalent to the amount of the deposit. Cancellation within 14 calendar days of the scheduled Session will incur a 100% cancellation fee. However, given a minimum of 2 weeks notice, a program may be rescheduled.

The Resolution Centre also offers publicly scheduled and tailored training programs in the following subjects:

As well as 'Conflict Coaching for the Workplace' individual coaching program.

Download Training Guide

For training relating to Leadership Development, Workplace Culture, Employee Recruitment & Selection and Performance Management & Counselling please visit the website of The Human Resources Centre

For more information please contact us on 1300 554 381 or email enquiries@resolutioncentre.com.au

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Our Business Mission - Commercial and Workplace Mediation | Workplace Dispute Resolution and Conflict Management :: The Resolution Centre